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Website Privacy Policy

Effective Date: October 8, 2025
Last Updated: October 8, 2025

Aligned Healing and Wellness Therapy (“AHW Therapy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website www.ahwtherapy.com (the “Site”) and through related services.

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

  • Name, email address, phone number, or other contact details submitted through contact forms, scheduling tools, or newsletter sign-ups.

  • Information shared through secure client portals or intake forms (for established clients only).

  • Any additional information you voluntarily provide when contacting us.

B. Automatically Collected Information

When you visit our Site, certain non-identifying information may be automatically collected, such as:

  • Browser type and version

  • Device type and operating system

  • IP address (used for general analytics only)

  • Pages visited, links clicked, and time spent on the Site

This data is used solely to monitor Site performance and improve functionality.

C. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to enhance user experience and analytics.
You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries or appointment requests

  • Schedule and manage services

  • Improve the functionality and content of our Site

  • Communicate updates, announcements, or wellness information (if you have opted in)

  • Maintain the security and integrity of our systems

  • Comply with applicable legal or ethical requirements

3. How We Protect Your Information

AHW Therapy uses administrative, physical, and technical safeguards to protect your personal and health information.
This includes HIPAA-compliant encrypted email and secure messaging systems, password-protected devices, and access controls.

Despite these safeguards, no electronic system is entirely risk-free. By using our Site, you acknowledge that electronic communication may carry some residual risk.

4. Disclosure of Information

We do not sell, rent, or trade your personal information.
We may disclose information only in the following limited circumstances:

  • To fulfill a specific service request or appointment you initiated.

  • To business associates who support secure data storage, telehealth, or billing (all under signed HIPAA Business Associate Agreements).

  • When required by law, court order, or legal process.

  • To prevent, investigate, or respond to suspected fraud or security concerns.

All disclosures are limited to the minimum necessary information to fulfill the purpose.

5. Your Rights Under HIPAA

If you are a therapy client, you have additional rights under the HIPAA Privacy Rule, including:

  • The right to access and receive a copy of your health records.

  • The right to request corrections or amendments to your information.

  • The right to request restrictions on how your PHI is used or shared.

  • The right to request confidential communications.

  • The right to receive a Notice of Privacy Practices (NPP).

To exercise these rights, please contact us using the details below.

6. Third-Party Links

This Site may contain links to external websites or services.
We are not responsible for the content, privacy practices, or security of third-party websites.
We encourage you to review their privacy policies before providing personal information.

7. Email and Electronic Communication

We use HIPAA-compliant encrypted email and secure messaging for client communication.
Please avoid sending sensitive personal or clinical information through standard (non-encrypted) email or web forms.
If you choose to contact us through these methods, you acknowledge the associated risks.

8. Data Retention

We retain client records and related data in accordance with federal and state law.
Clinical records are securely maintained for at least seven (7) years after the last date of service, or longer when required.
Non-client form submissions are retained only as long as necessary to fulfill the purpose for which they were collected.

9. Children’s Privacy

This Site is not directed toward children under the age of 13.
We do not knowingly collect personal information from minors through the Site.
Therapy services for minors are provided only with verified parental or guardian consent and through secure systems.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected by a new “Last Updated” date at the top of this page.
Continued use of the Site after updates are posted indicates acceptance of the revised policy.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Aligned Healing and Wellness Therapy
Attn: Sarah Gallagher, LISW
Email: sarah@ahwtherapy.com
Phone: 319-988-2249
Website: www.ahwtherapy.com

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